In the world of multiple priorities and high expectations, many companies have neither the time nor the resources to try several times to get things right. Most companies need to be able to plan, organize, and control the outcomes – the first time. CSC has experience in helping companies and organizations properly plan and execute their project work plans in a timely manner.
- We staffed and managed a six-month cleanup project for a large public housing organization. We also trained selected residents of the public housing project in work skills relating to the cleanup project. The complex encompassed 2,000 apartments in multi-unit buildings.
- We developed specific project operating procedures for a client to ensure the profitable execution of the client’s contract.
- We developed a revised organizational plan to accommodate the expansion of our client’s business.
- In line with our value-added consulting approach, we have acted as project managers for organizations on special projects implementing specific programs and goals within the organization. These approaches have allowed companies to free-up employees and have an alternative to in-house managed projects.
CSC worked with a city’s department of health managers and staff to improve its work processes so that the department improved its service delivery to its customers whether those customers are inside the organization or outside the organization.
The key points that CSC and the staff developed from process mapping illustrated processes and related steps, inputs and outputs as well as who performs each step. We also showed supplier customer linkages for a single process.
As a final task, CSC developed a future state for the city’s health department that set criteria for the selection of the optimum software system to ensure increased productivity and efficiency